Know Your Customer (KYC) Requirements
Understanding our verification process and FCC compliance requirements
Why We Need KYC Verification
As a regulated telecommunications provider, Sipharmony is required by the Federal Communications Commission (FCC) to verify the identity of all customers. This helps:
- Prevent telecommunications fraud and abuse
- Ensure compliance with federal regulations
- Protect our customers and network integrity
- Maintain high-quality service standards
Verification Requirements
Business Customers
- Valid business registration documents
- Federal Tax ID (EIN)
- Business address verification
- Authorized representative identification
Residential Customers
- Valid government-issued ID
- Proof of US or Canada residency
- Physical address verification
- Social Security Number (US) or SIN (Canada)
Important Notes
- All documents must be current and valid
- Virtual office addresses are not accepted
- P.O. boxes cannot be used as primary business addresses
- Additional verification may be required in some cases
- All information is securely stored and protected
Verification Process
- 1
Submit Documentation
Provide all required documents through our secure portal. Our system accepts PDF, JPG, and PNG formats.
- 2
Review Process
Our compliance team reviews your documentation within 1-2 business days. We may contact you if additional information is needed.
- 3
Verification Complete
Once verified, you'll receive access to your account and can begin using our services immediately.